Unlike products you buy from big-box retail manufacturers, every Pixie Quilt product is personally handmade by me in the USA with extreme care and attention to detail. I want you to be thrilled with your purchase, and I'll do everything I can to help you be happy.
As such, I gladly accept returns, exchanges, and cancellations for regularly-priced items. Contact me:
♥︎ returns - w/in 3 days of delivery
♥︎ cancellations - w/in 1 hour of purchase
Custom or personalized items can't be returned or exchanged unless they arrive damaged or defective.
Once we've agreed on a satisfactory resolution, please ship the item with 7 days. If the item is not returned unused in its original condition and packaging, you are responsible for any loss in value.
Buyers are responsible for return shipping costs. If the returned package is lost or damaged in transit, we are not responsible for your loss, so please get tracking and insurance for the full purchase price to protect your investment.